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Shipping Information

We ship worldwide for FREE!

Please read the shipping information below in accordance with our terms and conditions which contain important terms for our deliveries.

  • We dispatch any order made before 2pm on the same working day (weekends, public holidays and bank holidays are not considered as a working day). Orders placed after 2pm will normally be posted on the next working day.
  • Special (Next Working Day) Delivery orders can be placed until 2.00 PM.
  • Any order made on weekends, public holidays or bank holidays will be dispatched on the next working day.
  • You must provide us with correct details including the full delivery address in order to process your order quickly and efficiently. It is highly recommended that your delivery address is the same as your billing address. Your order will be subjected to a fraud risk assessment and the order could be withheld or delivered to your billing address if the risk of fraud is anticipated as high.
  • You must provide your email address (for your order confirmation) and preferably your contact number for any communication if necessary. You will be notified via email when your order has been dispatched.
  • We are not responsible for any charges/duties/taxes levied by your local customs/tax authorities.
  • Please read the information below for estimated delivery times for different services. In some cases delivery may take longer than stated due to security and customs clearance.
  • If you have not received your item within the specified time frame please contact us as soon as possible.
  • For urgent enquiries, changes or cancellations please call us on:

    02034173720; UK Customers

    1-800-049-223; Australia Customers (Toll Free)

    1-855-207-0165; Canada Customers (Toll Free)

    +44 02089162185; All other international customers.

    Our office hours are 9:30am to 4:30pm GMT (Monday-Friday).

United Kingdom

We use Royal Mail for deliveries within the UK. You can select any of the following postal methods for delivery:

  • Free Delivery: Items within UK are dispatched using Royal Mail 1st Class Post or 1st Class Recorded Post. Delivery takes 1 to 3 working days after dispatch.
  • Next Day Delivery (Before 1pm): This delivery service guarantees delivery of goods before 1.00 pm the very next working day, provided the order was placed before 2:00 pm on a working day. The charges for this service are £7.99. You or someone on your behalf should be available to sign for and receive the goods (in some cases a valid ID might be required by Royal Mail). For orders placed on Friday we will use Saturday Guaranteed service. Please note Saturday deliveries are only made to residential addresses under this service.
  • Next Day Delivery (Before 9am): This delivery service guarantees the delivery of the goods before 9:00am the very next working day, provided the order was placed before 2:00 pm on a working day. The charges for this delivery service are £14.99. You or someone on your behalf should be available to sign for and receive the goods (in some cases a valid ID might be required by Royal Mail).

European Union

You can select any of the following postal methods for the delivery:

  • Free Delivery: Your item will be posted via Royal Mail International Signed for Service. Delivery is estimated to take 3 to 5 working days and will require your availability to sign and receive the goods.
  • FedEx: This delivery service guarantees delivery of goods between 1 to 2 working days, provided the order was placed before 12:00 pm on a working day. The charges for this service are £14.99. You or someone on your behalf should be available to sign for and receive the goods. Please note Saturday deliveries are not made under this service.

Your tracking number will be emailed to you upon dispatch and you can track it on www.fedex.com

IMPORTANT: Please provide a valid contact telephone number, if you choose FedEx, otherwise your delivery might be delayed. FedEx does not deliver to P.O. Box Addresses.

Australia/Canada/USA

You can select any of the following postal methods for the delivery:

  • Free Delivery: Your item will be posted via Royal Mail Airsure Service or Royal Airmail Service. Delivery is estimated to take 5 to 7 working days for USA/Canada and 7 to 12 working days for Australia.
  • FedEx: This delivery service guarantees delivery of goods between 1 to 2 working days for USA/CANADA and 2 to 4 working days for Australia. The order should be placed before 12:00 pm on a working day. The charges for this service are £12.99 for USA/Canada and £24.99 for Australia. You or someone on your behalf should be available to sign for and receive the goods. Please note Saturday deliveries are not made under this service.

Your tracking number will be emailed to you upon dispatch and you can track it on www.fedex.com

IMPORTANT: Please provide a valid contact telephone number, if you choose FedEx, otherwise your delivery might be delayed. FedEx does not deliver to P.O. Box Addresses.

Rest of the World

You can select any of the following postal methods for the delivery:

  • Free Delivery: Your item will be posted via Royal Mail International Signed for Service. Delivery is estimated to take 7 to 14 working days and will require your availability to sign and receive the goods.
  • FedEx: We offer FedEx for remaining countries of the world on a quote basis. If you want your order to be shipped via FedEx, please contact our customer service team before placing your order. We will inform you about the relevant charges and delivery timings.

For further enquiries please feel free to contact us at customerservice@cliphair.co.uk