Shipping Information

We ship worldwide!!

Notice: Any order made on weekends/ public holidays/ Bank Holidays will be dispatched on the next working day.

Free Shipping Worldwide

The postage and packaging is included in the price of the merchandise therefore you don’t need to pay extra for the shipping. Any order made before 12:00 pm will be ship on the same working day (weekends/public holidays/ Bank holidays are not considered as a working day). In order to process the order quickly it is highly advisable to write correct details including the full delivery address. Please also remember to provide your email address (for order confirmation Email) and contact number for any communication if necessary. If you want an urgent change in your order or need to contact urgently then please call us at 08450 211 311. Our office timings are 10:00 am to 5:00 pm (Monday-Friday).

U.K Customers

We have an alliance with Royal mail postal service for the deliveries with in U.K. You can select any of the following postal methods for the delivery.

 • Free Delivery: This is free of cost and we will use 1st class recorded for the delivery. It will take 2-3 working days to get delivered. This will require your availability for signing the order.

Next Day Delivery With in U.K

 • Next Day Delivery: We also offer special delivery (Next day delivery/ Saturday Guaranteed) service which guarantees the delivery within 24 hours provided the order is made before 2:00 pm. The charges for the special delivery are £7.99. This will also require your availability for signing the order. It will come between 9am to 1pm the very next day of your purchase.

 • Get it fast - Before 9:00 am: This postal service guarantees the delivery very next day before 9:00 am, provided the order is made before 2:00 pm. The charges for this delivery are £ 9.99. This will require your availability for signing the order.

Different Delivery and Billing address?

It is highly recommended that your delivery address is the same as your billing address. Delivery will be subjected to fraud risk assessment and the order could be withhold or sent to your billing address if the risk of fraud is anticipated high.

Can anyone else sign for my order?


Yes, anyone available at the provided delivery address can sign for your order.

EU Customers

We have an alliance with Royal Mail for the deliveries within EU countries. We will use International Signed For service which is an Insured Delivery service and comes with a tracking number so you can track your order. This service usually takes 3-5 working days to deliver the order.

Order tracking Website: http://www.royalmail.com/portal/rm

International Customers

We have an alliance with Royal mail, USPS and Canada post for the deliveries outside EU countries. All the services are Insured Delivery services and have a tracking number.

 • Customers from USA & Canada: We use Air Sure postal services for the delivery in USA and Canada. Usually it takes 4-6 working days for the delivery. However the delivery time can take longer than usual due to the security clearance at overseas custom department. Customers can claim for a missing item after 20 working days from the dispatch date. If you have not received the item within the specified days, you can contact us for a replacement/full refund option.

Order tracking website for Canadian Customers: http://www.canadapost.ca
Order Tracking website for American customers: http://www.usps.com/


 • Customer from Australia: We use Royal mail’s International Signed For service to deliver in Australia. Normally it takes 8-11 working days for the delivery. However the delivery time can take longer than usual due to the security clearance at overseas custom department. Customers can claim for a missing item after 20 working days from the dispatch date. If you have not received the item within the specified days, you can contact us for a replacement/full refund option.

Order tracking website for Australian Customers: http://www.royalmail.com/portal/rm


 • Customers from rest of the world: We use Royal mail’s International Signed For service to deliver to the rest of the World.. Normally it takes 8-14 working days for the delivery. However the delivery time can take longer than usual due to the security clearance at overseas custom department. Customers can claim for a missing item after 20 working days from the dispatch date. If you have not received the item within the specified days, you can contact us for a replacement/full refund option.

Order tracking Website: http://www.royalmail.com/portal/rm

For further query please feel free to contact us at customerservice@cliphair.co.uk